Business AnalysisProduct AnalyticsA/B TestingAgile Delivery

Soham C

Technical Business Analyst | Product Analytics | Business Systems Analysis

Turning technical delivery into measurable business outcomes

10+ years bridging engineering, analytics, and stakeholder collaboration across financial services, e-commerce, retail, and healthcare.

Selected Impact

+12%

Conversion Lift

A/B testing at Sephora

50%

Faster Delivery

FormBuilder at Validus

40%

Processing Reduced

Workflow automation

15%

Sprint Velocity

Agile improvements

What I Bring

Cross-Functional Delivery

Collaborated with engineering, product, and business stakeholders to translate requirements into actionable digital solutions across multiple industries.

Analytics and Experimentation

Experience includes A/B testing, dashboard development, Google Analytics-informed decision making, workflow optimization, and performance improvement.

Technical-to-Business Translation

Strong ability to bridge technical implementation and business needs through user stories, acceptance criteria, stakeholder communication, and Agile delivery practices.

Portfolio

Case Studies

Featured Case Study

Improving Free-Trial Signup Conversion Through A/B Testing

Reducing friction in a B2B SaaS signup funnel through hypothesis-driven testing and conversion optimization. This case study demonstrates structured problem solving, funnel analysis, experimentation design, and data-driven decision making.

A/B TestingConversion OptimizationFunnel AnalysisProduct Analytics
View Full Case Study

Planned: Customer Retention Analysis · KPI Dashboard Design

Background

About Me

I bring a combination of engineering depth, product thinking, analytics awareness, and cross-functional delivery experience. Over 10+ years, I have worked across financial services, e-commerce, retail, and healthcare to deliver scalable digital solutions, collaborate with stakeholders, refine requirements, support Agile delivery, and improve workflows through experimentation, dashboards, and performance-focused product enhancements.

I'm now positioning toward Technical Business Analyst, Business Systems Analyst, Product Analyst, and Product Owner roles where structured problem solving and measurable outcomes matter.

Business AnalysisProduct AnalyticsAgile DeliveryStakeholder Management

10+

Years Experience

4

Industries Served

CSPO

Scrum Certified

CAN

Citizen | TN Eligible

Career

Professional Experience

Senior Software Engineer (Contract)

Validus Risk ManagementToronto (Hybrid)
10/2025 – Present
  • Collaborated with stakeholders and cross-functional teams to translate financial risk reporting requirements into real-time tools and APIs for portfolio analysis.
  • Wrote user stories and acceptance criteria to support delivery of financial reporting workflows and dashboard-related enhancements.
  • Designed and scaled financial risk applications and backend services, enabling fast analysis of complex portfolio data with sub-100ms response times.
  • Developed a modular, schema-driven FormBuilder in React to support dynamic financial workflows, improving process efficiency and reducing turnaround time for new risk metrics by 50%.
Financial ServicesRequirementsStakeholder Collaboration

Senior Software Engineer

EPAM SystemsVancouver, Canada (Remote)
05/2021 – 09/2025
  • Served as Tech Lead across multiple client engagements, partnering with stakeholders, product managers, and engineering teams to translate business requirements into scalable digital solutions.
  • Led requirement discussions, user story refinement, acceptance criteria definition, and cross-functional delivery for payment, e-commerce, and healthcare workflows.
  • Delivered payment-related product features and workflow enhancements for Ticketmaster, supporting transaction flows, internal tooling, and third-party payment integrations.
  • Led delivery of interactive React-based forms and AWS-backed workflows for Cross Country Healthcare, improving process efficiency and reducing manual processing by 40%.
  • Enhanced Sephora product detail pages through feature delivery, performance optimization, and A/B testing, reducing load times by 30% and increasing conversion by 12%.
  • Supported backlog discussions, prioritization, UAT coordination, and Agile workflow improvements that contributed to a 15% increase in sprint velocity.
E-commerceHealthcareA/B TestingAgile

Senior React Developer

Best Buy CanadaBurnaby, BC, Canada
07/2019 – 06/2020
  • Supported e-commerce feature delivery with a focus on experimentation, performance, and product metrics.
  • Used A/B testing and Google Analytics insights to support data-driven decision making and improve customer engagement.
  • Contributed to a 15% uplift in online sales and improved page-load performance to under 4 seconds.
RetailA/B TestingGoogle Analytics

Senior Software Developer

Northern TrustChicago, USA
01/2019 – 07/2019
  • Developed dashboard solutions to visualize and tabulate financial data, improving access to insights and supporting faster analysis workflows.
  • Built a real-time data visualization application that reduced data processing time by 25%.
  • Migrated legacy APIs to a serverless AWS architecture, improving scalability and reducing hosting costs by 40%.
Financial ServicesDashboardsAWS

Software Developer

Egen SolutionsNaperville, IL, USA
05/2015 – 12/2018
  • Partnered with teams across multiple client engagements to gather requirements, write user stories and acceptance criteria, and support feature delivery.
  • Participated extensively in UAT and release validation to ensure delivered solutions met business and functional requirements.
  • Built data ingestion and dashboard-style visualization tools that supported analytics and operational decision making.
  • Improved application performance by 50% while incorporating new features across enterprise web applications.
EnterpriseUATRequirements Gathering

Expertise

Core Strengths

Business Analysis and Product

Business AnalysisBusiness Systems AnalysisRequirements GatheringUser StoriesAcceptance CriteriaStakeholder ManagementBusiness Process AnalysisProduct AnalyticsA/B TestingBacklog PrioritizationAgile DeliveryScrumUAT

Data / Analytics / AI

Dashboard DevelopmentData VisualizationGoogle AnalyticsA/B TestingRAGPrompt EngineeringOpenAI APICopilotClaude Cowork

Technical

React.jsNode.jsSQLTypeScriptGraphQLREST APIsAWSPostgreSQLDynamoDB

Credentials

Education & Certifications

Education

B.S. in Electrical and Electronic Engineering

Rochester Institute of Technology

Rochester, NY, USA

Certifications

Certified Scrum Product Owner (CSPO)

Scrum Alliance

Completed

IIBA Agile Analysis Certification (AAC)

IIBA

In Progress

IIBA Certification in Business Data Analytics (CBDA)

IIBA

In Progress

Get in Touch

Let's Connect

I'm targeting Technical Business Analyst, Business Systems Analyst, Product Analyst, and Product Owner opportunities where structured problem solving, stakeholder collaboration, and measurable outcomes matter.

Greater Toronto Area | Open to Relocation | CAN Citizen | TN Eligible